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Chamonix
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Eté
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Entre ami(e)s
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Aiguille du Midi
Nice experience. I highly recommend!
Natural Resort
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Eté
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En couple
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We visited in July 2021, mid Covid and unusual weather. The multipass was amazing value. We did all the big lifts in Chamonix and both trams. The site is a bit complex to understand and the use of SNCF trains is also difficult, need to get hand written ticket from Mt Blanc station before travelling but not returning! Other than that, lifts and staff were a real experience, even during the emergency stops. Very quiet which meant no queues which for us was an extra bonus. Brilliant value for money.
Natural Resort
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Eté
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En couple
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Ordering Process is complicated and not intuitive. It is close to fraud to add a 5% fee for the online booking without upfront information about the non refundable access cards. I would understand that you add a deposit for the access cards, but you have to add a way get back the deposit. The quality, price and variety of the menus in the different restaurants was poor. Staff was mostly very friendly, to also say something positive. The information desk was not able to give information on the immigration conditions and necessary documents to Italy via the Panoramic. There is also no good information (neither price or time tables) about the round trip Aiguille, Helbronner, Courmayeur and back through tunnel.
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L'équipe relation clients
Dear Madam, Sir, We have received your comment in which you express your dissatisfaction during your stay in the Mont-Blanc Natural Resort. Your testimony caught our attention. We are sorry that you were disappointed during your visit. Your remark concerning orders on our website has been sent to the person in charge of this service. We regret that our online sale does not give you complete satisfaction. We would like to point out that the badges are reusable for a next visit, also in winter and also in other resorts too. We took good note of your comments regarding the bars and restaurants located on our site and areas. We work in close collaboration with the companies that manages the altitude restaurants on our areas. We have passed on your testimony to them. We inform you that until now it was not necessary to present specific health documents to access to Helbronner. We regret that you did not have this training easily. We do not sales the Chamonix - Helbronner + return bus route from Italy. It is necessary to inquire at the Tourist Office or the bus companies. We thank you for taking the time to share your experience and stay at your disposal for any further information. Best regards, Compagnie du Mont-Blanc Group
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Eté
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Seul(e)
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The views, diversity of the terrain were breath- taking. Simply, the Mountain peaks made the experience outstanding and truly wonderful 😊Thank you ❤
Natural Resort
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Eté
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En famille
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An incredible natural environment with excellent access to the mountains via the resort infrastructure whilst maintaining the natural ambience.
Natural Resort
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Eté
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En famille
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Information of the hikes in case of snow at the top of the lifts would be appreciated
Natural Resort
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Eté
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Seul(e)
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It was all perfect due de Covid19 times
Natural Resort
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Eté
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Seul(e)
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I have come to work near Chamonix and I was looking forward to seeing the town and the colossus massif of white ice that governs it. The valley, the town, the environment… everything is magnificent. Mont Blanc Resort's treatment has been impeccable.Thank you.
Natural Resort
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Eté
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En famille
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After snow head through the tunnel to the Skyway who always open on time or drive to Verbier !
Natural Resort
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Eté
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Entre ami(e)s
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Nice experience. I highly recommend!
Natural Resort
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Eté
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En famille
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It was a little shocking to see how little concern/precaution there was for COVID-19 with lifts packed with people. Maybe use timed reservations or something to cut down on the need to stuff as many as possible in each lift.
Natural Resort
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